Retail rage on the rise for shoppers this festive season

The festive season will put some people in the red, and not only when it comes to bank accounts and Santa suits - but also in the form of retail rage. The feelings of being overwhelmed, frustration at not getting a carpark, having to queue endlessly for the check-out, missing the cut off for the post, along with tough economic times are all gearing up as Christmas approaches. Retail NZ chief executive Carolyn Young spoke to Lisa Owen.