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The Justice Ministry is scrambling to fix a litany of failures in the digitisation of the Māori Land Court with a cost blowout three times the original budget.
Overhauling the Court's information systems was part of the 2019 Whenua Māori Programme, with approximately $8 million allocated for the project in Budget 2019.
But so far, more than $24 million has been spent and the system, supposed to be finished in October 2020 , is still not complete.
The problems are revealed in a new report from the Ministry, released to Nine to Noon under the Official Information Act.
It details a significant volume of complaints from users since the system went live, the whakamā or shame court staff feel since the rollout, and the increased workload it has generated for them.
Glenn Tootill is a director at Maurea Law, a member of the Māori Law Society, and is on the Ministry's external users reference group for Pātaka Whenua.
Kathryn also speaks with Carl Crafar, the Ministry of Justice Chief Operating Officer for Operations and Service Delivery.
