12 Dec 2024

Facebook, Whatsapp, Instagram hit by outage

9:05 am on 12 December 2024
Facebook, WhatsApp, Messenger and Instagram icons displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on April 6, 2022. (Photo by Jakub Porzycki/NurPhoto) (Photo by Jakub Porzycki / NurPhoto / NurPhoto via AFP)

Photo: AFP

Meta's Facebook and Instagram were down for thousands of users around a number of countries, including in New Zealand, according to outage tracking website Downdetector.com.

Shortly after the outage started about 6.50am NZT on Thursday, there were more than 105,000 incidents of people reporting issues with Facebook and over 70,000 with Instagram.

WhatsApp, Meta's messaging application, had been down for more than 12,000 users, according to Downdetector.com. Reports from users affected by the outage had fallen significantly by 8.30am.

In a post on X, Meta said it was aware a technical issue was impacting some users' ability to access its apps.

"We're working to get things back to normal as quickly as possible and apologize for any inconvenience."

Some Facebook and Instagram users posted on rival platform X that they were encountering an error that said "something went wrong" and that Meta was working to get it fixed.

Hundreds of thousands of Facebook and Instagram users were impacted globally for more than two hours early this year by an outage that was caused by a technical issue.

The platforms faced another outage in October, when services were largely restored within an hour.

- RNZ / Reuters

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