Jon Duffy

According to the latest research from financial comparison site Finder, millions of dollars worth of gift cards are going unused by Kiwis each year.  Audio

Panellists Georgie Stylianou and Peter Elliott discuss what to expect if you get omicron with Dr Lynn McBain, petrol costs and decluttering. Audio

A Hamilton woman living in the US is openly admitting that she targets single mothers, Māori and pasifika to join a finance course that international regulators liken to a pyramid scheme.

IM Academy… Audio

Consumers are paying up to $200 more for power each year, subsidising a deal for the Tiwai Point smelter to continue.

An Electricity Authority review has focused on the smelter's role in electricity… Audio

Panellists Shane Te Pou and Julia Hartley Moore discuss runny eggs, throwing your ex boss under the bus and the new research that suggests instagram app usage makes body image issues worse for teenage… Audio

How effective is sunscreen? With 500 New Zealanders dying from melanoma every year.. it's something Consumer NZ wants to find out. But each SPF test costs $5000 and they have to be conducted in labs… Audio

Check your receipts - a computer glitch at dozens of supermarkets yesterday meant shoppers did not get the discounts that were advertised on the shelf.

If you were shopping at a Pak n Save, New World… Video, Audio

The truthfulness of sunscreen SPF labels is again under scrutiny, after an American lab pleaded guilty to falsifying test results. The New York-based AMA Laboratories has tested some products sold in… Audio

Consumer advocates and electricity retailers say new guidelines designed to protect customers from having their power cut off don't go far enough, and vulnerable people remain at risk.

Two years ago… Audio

The clouds are about to clear for New Zealand customers who can't decide which telecommunication plan best suits their needs.

Our three biggest telcos - Spark, Vodafone and 2Degrees - have agreed to… Audio

A number of events right around the country were postponed or cancelled when alert levels changed last weekend.  Head of Consumer NZ, Jon Duffy talks to Jesse about what people can do about refunds… Audio

As international travel continues to look like a distant prospect, Consumer New Zealand is calling for Air New Zealand to be clear with customers about its travel credit and refund policy. Since covid… Audio

Five sunscreens have failed to meet their SPF label claims in the latest round of testing by Consumer New Zealand.

Out of the ten products tested, just half met their SPF claim.

New Zealand has one… Audio

New Zealand's supermarket duopoly is being investigated by the Commerce Commission - but are the big two, too big to bring down?  Audio

Consumer New Zealand wants the Commerce Commission to investigate Airbnb and Bachcare over what it describes as unfair cancellation terms. 

Consumer Chief executive Jon Duffy says the booking sites'… Audio

Head of Consumer NZ calls out corporates for the way they treat customers. Jon Duffy talks to the Panel about his concerns. Audio

Supermarkets will face fresh scrutiny under a sweeping investigation into whether New Zealanders are getting ripped-off at the checkout. The Government has ordered the Commerce Commission to conduct a… Audio

The Commerce Commission is investigating whether supermarkets are charging too much for groceries and treating suppliers fairly. Audio