Jessica Wilson

In the wake of a change in the way power bills are calculated, The Detail helps you understand the bottom line. Audio

So far just one power company caught-up in Monday's blackout say they will reimburse customers who were cut off from heat and light.

Mercury says it isn't fair that thousands had to go without and… Audio

The Commerce Commission says competition in the grocery sector is poor with Foodstuffs and Countdown essentially a duopoly dominating the market with little room for new entrants or competition. But… Audio

A boom in the use of buy now, pay later products has prompted warnings of people falling into financial hardship and growing calls for the sector to be regulated. Buy now, pay later companies such as… Audio

Consumer New Zealand has a message for those who feel they're getting dud service from their insurance company -... complain.

A damning Financial Markets Authority report condemned the industry's… Audio

A popular clothing retailer has been slammed by customers who say the've waited months for items to turn up, while Consumer NZ has launched an investigation into its refunds policy At the same time… Audio

Tenants wanting to exit a rental early are being hit with hundreds of dollars of fees from property managers and landlords.

Renters advocates and Consumer New Zealand say it's outrageous, but… Audio

Consumer NZ is calling for urgent reform after it discovered retirement village contracts it says unfairly favour villages and leave residents out of pocket.

The consumer advocate surveyed contracts… Audio

Jessica Wilson from Consumer NZ joins us to discuss the 'buy now, pay later' phenomenon of 2020. Audio

Black Friday is back again with promises of huge savings on just about everything, but are the bargains all they're cracked up to be? Data from price comparison watchdog Pricespy suggests the cost of… Audio

Consumer NZ's head of research, Jessica Wilson, discusses the potential dangers of 'interest-free' loans. Audio

Electricity companies under pressure to stop the prompt payment discount fee. Consumer NZ's Jessica Wilson explains why it's ripping customers off. Audio

A woman who calls herself a spirit medium and healer is claiming a Bluetooth device she sells can digitally send people vitamins and amino acids. 

Jeanette Wilson also says the 'Healy' device, and… Audio

A woman who calls herself a spirit medium and healer is claiming a Bluetooth device she sells can digitally send people vitamins and amino acids. 

A physicist says people are being fooled if they… Audio

Consumer NZ is slamming funeral insurance as predatory and overpriced, after an 85 year old woman paid nearly $19 thousand for a policy worth $10 thousand.

It says customers are losing money on the… Audio

Kiwibank is threatening to close customer accounts after an error changed their tax status to US resident.

It is demanding customers provide passports, birth certificates and proof of address within… Audio

A brief update from the business sector. Audio

The Hurricanes Super Rugby franchise has called in police as it battles to recover $200,000 from its former ticketing company, the Dunedin-based company, Ticket Rocket.

They're among thousands of New… Audio