Susan Taylor
Financial complaints increase as loan checks are loosened
Financial mentors are worried more people will spiral into debt now that regulations requiring affordability checks for loans have been scrapped. Audio
The potential perils of lending money to family
The "Bank of Mum and Dad" is now estimated to be the fifth-largest lender to Kiwi home buyers, but often a lack of clarity on whether money has been loaned or gifted causes conflict down the track… Audio
More applying for KiwiSaver funds under cost of living stress
More and more people are applying to release their KiwiSaver funds as the cost of living and the aftermath of extreme weather events hit hard.
In March, 3000 people withdrew funds - almost double the… Video, Audio
Guide for applications to access Kiwisavers as illnesses spike
There's been a recent spike in people wanting to access their KiwiSaver early on the grounds of serious illness. Some people who aren't expected to live to retirement age aren't eligible to withdraw… Audio
Business News for Tuesday 6 December 2022
Business news for Tuesday 6 December 2022. Audio
Kiwis still taken in by online scams
Plenty of Kiwis are still being taken in by online scams.
Financial Services Complaints, a free financial service, says consumers need to be as vigilant as ever when it comes to fraud, following what… Audio
Fincap wants brakes on payday lenders during Covid-19 lockdown
A nationwide budgeting service wants online payday lenders shuttered during the country's lockdown period amid concern people desperate for money will turn to loan sharks. An interest rate cap on… Audio
Complaints against finance companies surge
Complaints against finance lenders have risen more than a third since a new legislative crackdown was introduced in 2015. Audio
Financial services dispute scheme has work to do
A dispute resolution firm for the financial services sector is anxious to remind consumers it's there to help them settle their disputes. Audio
Financial services dispute scheme has work to do to be known
A dispute resolution firm for the financial services sector says it has work to do to make sure people know it exists. Audio
FSCL says new laws empower consumers
One of the country's largest dispute resolution schemes says new laws mean consumers can better judge whether lenders are acting reasonably towards them. Audio
Agency says people sign up to contracts they don't understand
A financial disputes agency says too many people get into trouble with money lenders and insurance companies because they don't understand the contract they've signed. Audio
FSCL says new consumer laws making companies more responsible
The chief executive one of the country's largest dispute resolution schemes says companies are now more willing to quickly resolve disputes with consumers because of new consumer protection laws. Audio
Consumer complaints about financial services rise 85 percent
One of the financial services industry's largest dispute resolution schemes, Financial Service Complaints, or FSCL, says enquiries and complaints jumped 85 percent to more than 3-thousand in the last… Audio
Business News Update
One of the organisations set up to cover the financial services industry, after several finance company collapses, says enquiries have more than doubled. Audio
